What is your normal turn around time?

Smaller items (e.g.: most bedding, pillows, etc.) will ship within 2-4 weeks, while larger items (e.g. toppers, mattresses) will ship within 3-5 weeks. Please allow 2-5 business days for shipping depending on your location. When the shipment is processed, we will send you tracking information. 

Rush service is typically available on WLH products.  When rush services are available, items will ship approximately 2-3 weeks after your order is placed, for an extra $100.00 or 25% increase, whichever is less. Please contact us at sales@whitelotus.net if you have any questions or if you would like to request expedited services.

Furniture orders can take up to 8-12 weeks to ship after you place your order. All lead times are subject to change. Please feel free to contact us if you have questions about your order's lead time.


Lay-Away Plan
Ordering with White Lotus Home
Standard and Custom Mattress Sizes
About WLH Products
Products Weights & Sizes
All Cotton vs. Foam Core
Traditional vs. White Lotus Mattresses
How do I take care of/clean my mattress and bedding?
How long should my mattress last?
How thick are your mattresses?
How long should my topper last?
How Does White Lotus Home Mattress Pass Fire Test?
Are your natural mattresses comfortable?
Why are hand-made mattresses better than machine-made mattresses?
Return, order modification and cancellation policy?
What is your warranty policy?
Do you make king size mattresses?
Do you ship outside the U.S.?
I need a king but do not want a 100 lb. mattress.
What is a Split King?
Do you do custom work?
What are your customization fees?
Do you have an expedited service?
Do you have a delivery, assembly, or repair service?
What is your normal turn around time?
Why buy Organic Bedding Products?
Why sustainable?
Do I need a Doctor's note for chemical-free mattresses?
So what, exactly, is that earthy scent in my mattress?
Futon/Furniture assembly instructions or help
I placed an order with White Lotus Home, can you send me my UPS Tracking Number?
What kind of payments do you accept?
Catalog Request
How do I care for my Wool Bedding?
About GREEN cotton
How to choose am Organic Mattress?
Green Products & Services Guide
Picking a pillow that's right for me?
Did my Organic or Natural mattress/bedding shrink?
What does FR stand for?
Can I recycle my mattress?
Soft, Medium, or Firm Pillow?